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From Missed Calls to Booked Jobs: CRM for Trades Businesses | dAIsy

May 05, 20261 min read

From Missed Calls to Booked Jobs: How a CRM Changes the Game for Trades Businesses

Ask a tradesperson where their next job is coming from and most will say word of mouth. Word of mouth is brilliant. But it’s not a system. A CRM changes that — not by replacing word of mouth, but by making sure every single enquiry, however it arrives, is handled properly.

Where jobs are being lost right now

  • Missed calls that never get followed up

  • Quotes sent but not chased

  • Enquiries via Facebook or Instagram that got buried

  • Past clients who weren’t contacted again for repeat or referral work

What a CRM does for a trades business

It captures everything

Every call, every message, every web enquiry goes into one place. Nothing falls through the cracks because it arrived on the wrong channel.

It responds immediately

Missed call text back fires within seconds. The customer gets a personal reply before they’ve had time to call the next business on the list.

It follows up automatically

Quotes get a follow-up at day 3, day 7, and day 14. Past clients get a check-in message every few months. All automatic.

It builds your reputation

After each completed job, an automatic message asks for a Google review. Businesses that do this consistently go from 10 reviews to 50+ within a few months.

dAIsy costs £147 a month. For a tradesperson charging £500 to £5,000 per job, recovering even one lost enquiry per month puts the platform firmly in profit. Start your free 7-day trial. Full money-back guarantee if it doesn’t deliver.

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